Purchased a patio set in November of 2024. Was told by the sales associate that the teak wood is the must durable product they sell and we would need to maintenance it twice a year. Seemed reasonable. We have already maintenance the set 5 times and everytime we do the wood is peeling off and splintering. We made a complaint to rooms to go by phone and had a service technician come. We have spoken to two seperate managers one told us we should have maintenance it 6 times, another said it should be maintenanced every month. They cannot even agree. Now they are saying we haven’t maintained the product enough. No where does it list a maintenance schedule on line or in sale contract, just up to your prerogative? We have literally been dragged around with this people saying they will get back to us and then not. Then they annotate in the file our number is out of service. This is no way to treat a customer where I have to call and try to constantly track you down. Meanwhile I bought the extended warranty on every piece. Do not recommend your purchasing any furniture here.

I want to thank Diana Valencia at the Rooms to go Patio. Her help and follow up made my experience so nice. We ended up getting furniture for our community new pickleball courts. Everyone has been loving them. We were not easy customers dealing with HOA Board process but Diana helped us thru, and made sure we had our furniture in time for Labor Day !!!! Check out the store we were so pleasantly surprised with selections and colors

Met Grace. She was wonderful, she showed my wife and I exactly what we were looking for. The showroom was tremendous with a variety of choices.